Assalamu Alaikum friends,If you have already applied for the Asaan Karobar Card Scheme 2025, but are still facing issues like no verification, application rejection, or delay in approval, then this article is very important for you. The option of filing a complaint has been given on the official website of the Asaan Karobar Card Scheme from Punjab. If your application has not been verified yet, or your application has not been approved yet, or your application has been rejected, if you have any kind of issue, then you can log in to your account on the official website of the Asaan Karobar Card Scheme and after that you can submit a complaint here. How do you have to complete the procedure? I am going to tell you in this article.
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Asaan Karobar Card Scheme Complaint Portal
Follow these simple steps to submit your complaint regarding your Asaan Karobar Card application:
1. Visit the Official Website
First, go to the official website of the Punjab Asaan Karobar Card Scheme.
2. Login to Your Account
Click on the “Login” button available on the top right corner of the homepage.
You will need to enter your:
- CNIC number
- Password
- Captcha code
Then click the Login button to access your application.
3. Go to Complaint Option
Once you log in, you will see your submitted application. On the top of the dashboard, you will find a “Complaint” button. Click on it to proceed.
4. Choose the Complaint Type
You will see multiple options. Select the one that matches your issue:
- Not an active taxpayer
- Not registered with FBR
- Field verification failed
- NADRA verification failed
- PMD verification failed
- Physical verification failed
- Bank credit policy issue
- Other complaints
5. Write Your Issue
After selecting the complaint type, you will get a space to write the details of your issue. Clearly explain the problem (e.g., SIM verification failed, CNIC error, or wrong application rejection).
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6. Submit Your Complaint
After writing your complaint, click on the Submit button. Your complaint will be successfully submitted, and you will receive a confirmation.
Asaan Karobar Card Contact Helpline Option
If you are facing issues with the online complaint form or cannot access your account, you can also call the official helpline:
Helpline Number: 1786
When you call, make sure to:
- Tell your CNIC number
- Clearly explain your problem
- Mention your application status (pending/rejected/unverified)
The team will listen to your issue and resolve it within 7 working days.
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Asaan Karobar Card Application Verification Status
If your application has passed all verification steps, it will show:
- CNIC verified
- Vehicle token tax verified
- SIM verification done
- Credit score checked
If any of these steps are not showing as verified, it means your application is stuck. You should immediately file a complaint.
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Table: Common Issues & Solutions
| Issue | Complaint Type | Expected Resolution Time |
| Application not verified | NADRA / SIM / PMD Verification | Within 7 Days |
| Application rejected | Other Complaint | Within 7 Days |
| Not in taxpayer list | Not Active Taxpayer | Within 7 Days |
| FBR registration missing | Not Registered with FBR | Within 7 Days |
| No update after applying | General Query / Other Complaint | Within 7 Days |
Final Thoughts
The Punjab Government’s initiative to launch a complaint portal for the Asaan Karobar Card Scheme is a great step towards transparency and support. Thousands of applicants were waiting for verification or approval, and now they can easily file their issues and expect a quick resolution.
If your application has been stuck, rejected, or not yet verified, don’t delay. Log in to your account and submit your complaint today. You can also call the helpline at 1786 for instant support.