The Benazir Income Support Program (BISP 8171) has brought relief and hope to thousands of families across Pakistan in July 2025. After months of frustration and uncertainty, the government has finally resumed the payments that were previously stopped due to technical and verification issues. This development has come as a blessing, especially for women from underprivileged households who rely on this support to meet their basic needs.But why were these payments stopped in the first place? And what has changed now?
Table of Contents
Table: Quick Information
Issue | Resolution by BISP |
Biometric mismatch | Facial verification/manual approval offered |
Expired CNIC | CNIC renewal auto-integrated into the system |
Wrong or outdated NADRA info | Data correction enabled for eligibility |
Unfinished NSER survey | New dynamic survey allowed eligibility renewal |
Temporary foreign travel | Status restored upon return and verification |
Invalid mobile number | Required SIM registration with CNIC |
Why Were BISP 8171 Payments Suddenly Stopped?
For many months, complaints were pouring in from women across the country. They said they were eligible for the BISP stipend but hadn’t received any payment for months. After a thorough internal investigation by BISP and related government bodies, it was found that there were several common issues behind the suspended payments.
Here are the most frequent reasons:
- Biometric mismatches: Mostly affected elderly women or those with worn-out fingerprints due to hard labor. Their thumbprints simply didn’t match with NADRA records.
- Expired CNICs: Many beneficiaries failed to renew their Computerized National Identity Cards on time.
- Incorrect family records in NADRA: Spelling mistakes, wrong marital status, or outdated family data triggered system rejections.
- Outdated or incomplete NSER survey: Some women didn’t update their socio-economic data or didn’t take part in the recent dynamic survey.
- Temporary foreign travel: Beneficiaries who left the country for a short time but didn’t report their return were flagged and marked ineligible.
- Unregistered mobile numbers: Not having an active SIM linked to their CNIC made it difficult for BISP to reach out with important updates.
Read More: BISP 8171 Portal Reopening July 2025

What Did the Government Do to Fix These Issues?
In June 2025, BISP launched a large-scale campaign to resolve the payment suspension problem. The goal was simple to remove any hurdles stopping eligible families from getting their rightful support.
Here’s how they tackled the problem:
- Biometric system overhaul: NADRA and BISP synchronized their data to improve verification success rates. This helped many elderly women get cleared.
- CNIC auto-renewal integration: Those who renewed their CNICs didn’t need to reapply; their payments were resumed automatically.
- New survey re-entry: Women who updated their information through the 2025 dynamic survey were quickly brought back into the payment cycle.
- Overseas verification: Those who showed proof of return after temporary travel were declared eligible again.
- Manual verification for special cases: BISP started offering facial verification and manual review for women who kept failing biometric checks due to medical or age-related issues.
Read More: Ehsaas Program 8171 June & July Payment
Who Is Getting BISP Payments Rs. 13,500 Now?
If you’ve done the following, chances are your payment is already released:
- Renewed your expired CNIC and informed the BISP office.
- Updated your family details or marital status with NADRA.
- Completed the NSER dynamic survey in 2025.
- Submitted proof of your return from abroad.
- Passed biometric or facial verification.
How to Check Your BISP Payment Status?
1. Through SMS (8171)
- Send your 13-digit CNIC number to 8171. You’ll get an instant reply about your eligibility and payment status.
2. By Calling Helpline
- Dial 0800-26477 and ask the representative about your case using your CNIC number.
3. Visiting a BISP Office
- Go to your nearest BISP Tehsil office with your original CNIC. The staff will guide you after checking your record.
Read More: Apply for Shara Card & Roshan Mustaqbil Card
How to Collect the BISP Payment Safely
Once your payment is approved:
- Visit the nearest BISP payment center or campsite.
- Carry your original CNIC.
- Go through biometric or facial verification.
- Collect the full Rs. 13,500 and always take the receipt.
- Report any forced deductions immediately at 0800-26477.
Final Thoughts
This latest move by BISP in July 2025 shows that the government is listening. While many women struggled for months without knowing why their payments had stopped, there is now a system in place to resolve the issues. The improved processes and new verification options mean that fewer people will fall through the cracks in the future. If you’re eligible and still haven’t received your money, don’t wait. Visit your nearest BISP office, send an SMS to 8171, or call the helpline and take charge of your situation. And remember don’t ever pay a middleman or give your CNIC to strangers. Stay safe, claim your rightful support, and spread the word to help others do the same.
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